FAQ |

Frequently Asked Questions

What sizes of thermal receipt paper do you offer?

We carry the most popular sizes: 2 1/4" x 50' (57mm), 3 1/8" x 230' (80mm), coreless options, and bulk packs (50, 100, 500+ rolls). All are BPA-free and compatible with major POS systems.

Will your paper work with my Clover, Square, Epson, or Star printer?

Yes — our Thermalino paper is designed to fit Clover Flex/Mini/Station, Square Terminal, Epson TM-T88 series, Star TSP100III, Verifone VX520, Ingenico, and most thermal printers. Check roll width and core size on your device manual.

Is your thermal paper BPA-free?

Absolutely. All ReceiptRolls.ca paper is 100% BPA-free, BPS-free, and safe for handling. We prioritize health and environmental standards with our Thermalino line.

What is your shipping policy?

Orders ship same/next business day from Calgary, Alberta. Free shipping on orders over $100 (Canada) / $150 (USA). Tracking provided via email. See full Shipping & Delivery page.

What is your return policy?

30-day returns on unused items. Full refund/replacement for defective products. See our Returns & Refunds policy.

Do you offer bulk discounts or wholesale pricing?

Yes! Contact us at info@receiptrolls.ca for bulk pricing on 500+ rolls, pallets, or custom orders. We serve restaurants, retail chains, and resellers across Canada.

Where are you located?

We’re based in Calgary, Alberta, Canada — shipping nationwide and to the USA.

How do I contact support?

Email: info@receiptrolls.ca or WhatsApp [your number]. We reply within 24 hours (Mon–Fri).